What’s new in AiDA 2025-09

Welcome to the Caseware AiDA 2025-09 release! This release introduces firm-managed knowledge bases, giving firms more control over the knowledge AiDA uses to answer questions.

Firm-managed knowledge bases

Firms can now upload a collection of PDFs to create firm-level knowledge bases. AiDA references this content when answering queries, enabling more context-aware and tailored responses. Users with either the Settings Admin or Admin role can

  • Add any number of knowledge bases.

  • Enable knowledge bases for specific Caseware solutions.

  • Choose which knowledge bases AiDA uses when forming answers.

  • Upload content that is securely scoped: AiDA only uses it for your firm’s users.

This establishes a foundation for differentiated, firm-specific experiences with AiDA. It empowers firms to combine AiDA’s intelligence with curated content. Answers then reflect firm-specific practices, policies, and terminology.

Learn about best practices for AiDA knowledge bases and how to create, manage and use them in Create firm-managed knowledge bases.

Important note on transparency

Inline references aren't yet available for firm-managed knowledge bases. Support will be added in a future release.

Caseware-provided knowledge bases for OnPoint PCR and OnPoint EBP

When working in OnPoint PCR or OnPoint EBP, you can select the corresponding knowledge base directly in AiDA. These knowledge bases are maintained by Caseware and provide authoritative answers rooted in the methodology and workflows of each solution.