Integrate single sign-on with Azure AD
Before you integrate single sign-on with Azure AD, ensure that:
Staff members in Azure AD are integrated through Microsoft Office 365. Once you integrate single sign-on, staff members will use their Office 365 email address to log in to Cloud. Users with guest accounts in your directory will also be able to use SSO.
Note: Azure usernames are not email addresses and cannot be used to log in to Cloud.
Staff members with existing Cloud accounts have updated their Cloud account to use their Office 365 email address. If a staff member uses a different email address for their Cloud account, a duplicate user account will be created for them once you integrate SSO.
We recommend that single sign-on integration is performed by an administrator who is familiar with single sign-on setup in Azure AD.
The integration process is summarized in the following figure.