SE
SmartEngagement
Working Papers
CaseWare Working Papers
AnalyticsAI
CaseWare AnalyticsAI
Time
CaseWare Cloud Time
PCR
OnPoint PCR (Preparation Compilation Review)
RCT
CaseWare  ReviewCompTax
PBC
CaseWare  Cloud Provided by Client Requests
Audit International
CaseWare  Audit International
SE
SmartEngagement
Working Papers
CaseWare Working Papers
AnalyticsAI
CaseWare AnalyticsAI
Time
CaseWare Cloud Time
PCR
OnPoint PCR (Preparation Compilation Review)
RCT
CaseWare  ReviewCompTax
PBC
CaseWare  Cloud Provided by Client Requests
Audit International
CaseWare  Audit International

Customize content in a CaseWare RCT query

This feature is only available with CaseWare ReviewCompTax.

Learn more about CaseWare ReviewCompTax

You can customize content in the query documents in your product or add a blank query. You can also modify visibility settings for the query. Let’s take a look at how you can add or modify content in a query document.

Add contact instructions

Each query document has an Instructions section at the top. You can use this section to include some guidance information for your contacts, providing instructions on how to fill out the query or further clarifications of the requests.

To add instructions in the query, select the yellow text box and enter the guidance information.

The Instructions section.

Note: If you leave the Instructions section empty, it does not display in the document when the assigned contacts access it.

Add question sets

Question sets can help you organize your inquiries and requests. Use question sets if you want to group related query questions in the document. Question sets are mandatory in the Query document. You can’t add a standalone question in the document, it must be part of a question set.

To add a question set, select Add () from the left navigation panel. A new question set is added in the document with a default title New Group. You can select the default title to change it. You can remove a question set by selecting it then selecting More actions () | Delete.

Note: If you delete a question set, all questions in the set are deleted as well.

In the left navigation panel, you can expand or collapse question sets.

You can expand or collapse question sets.

Add a query question

A query question is a request or an inquiry directed to the entity contacts. A query question must be part of a question set. You cannot add a standalone question in the document.

To add a query question:

  1. Go to the question set where you want to add a question.

  2. Select Add () and add one or more response types .

    A new query question is added in the document with a default body text New Query Question.

  3. Select the default body text to change it. Once you select the text field, the formatting toolbar and the Cancel/Ok buttons () display.

    As you type, you can select Cancel () to clear the text field and start over. The text you enter is automatically saved but you can also use the Ok button () to save.

    You can use the formatting toolbar to make the following changes:

Toolbar icon

Description

Bold, italicize or underline selected text.

Add a bullet or number list.

Indent selected text or paragraph.

Align selected text or paragraph.

Add a table.

Insert a reference to a visible or hidden document in the engagement file.

Add or remove a link.

Add data links.

Remove all formatting for a selected text or a paragraph and revert to the default.

You can also select the Summary field above the text to enter a short description for the query question. Once you enter a summary for the question, it shows in the left navigation panel by default as the question locator. If the Summary field is empty, the question body text shows in the left panel instead.

Note: We recommend that you always enter a summary for questions to easily locate questions in the left navigation panel.

  1. If you’ve added a File Upload response type, you can set up a few more options:

    1. Select the () button at the bottom of the upload box.

    2. In the File response settings dialog, select a target folder or placeholder location, an identifier and a name for the uploaded file.

  2. Once you’re done, select Save.

Add or remove a link in the question

You can add links to a URL, an email or a phone number.

To add a link:

Select Add link () and enter the following information in the Link Info tab:

  • Display Text - the selected text is the default Display text for the link. If you haven’t selected text, enter the Display Text in this field.

  • Link Type - select a type from the drop-down list. Based on your selection, the dialog displays different sets of fields that you need to specify:

    Link type

    Fields

    URL

    Protocol - select the link protocol (http, https, ftp, news or other)

    URL - enter the URL

    Link to anchor in the text

    This feature is currently not functional

    Email

    E-mail address - enter the email address

    Message Subject - enter a subject for the email message

    Message Body - enter the email message body

    Phone

    Phone number - enter the phone number

In the Target tab, select where you want the link target to open. The default is in a new browser window.

You can also enter more information in the Advanced tab. Note that if you add a link to a file download, you can select the Force Download check box in this tab so the file download starts once the user selects the link.

Once you’re done, select OK.

To remove a link, select the link text then select Remove Link ().

Add a data link in the question

Data links () allow you to have already existing information in the engagement or in Cloud automatically retrieved and inserted in text fields.

The following data links are available:

Engagement properties

(from Cloud)

Engagement properties as defined in Cloud, such as:

  • Operating name
  • Legal name
  • Year end date
  • Year start date
  • Current Year
  • Website
  • Prior Year
  • Entity address

Trial balance

(from the engagement)

Items in the trial balance such as, account name, grouping name, or values from the current or prior year.

Firm properties

(from Cloud)

Firm name

Firm address

Responses

(from the engagement)

Responses to procedures from checklists. Once you select a checklist document from the list, select the response you want to retrieve and insert in the text section.

Materiality

(from the engagement)

Defined values in the Materiality document.

Dynamic text

Dynamic text is conditional text. It’s a field where different text displays based on a condition or a set of conditions.

Note: You can only add dynamic text if you are customizing the firm template. To access the firm template, you must have the Settings Admin role or similar. See Manage the firm template for information on how to open and edit the firm template.

Forms Value

Insert the value of a specific form field. Once you select a form and a field, the value of the selected field is inserted in the text field.

Note: This option is only available in the Data Link dialog if custom forms are available in your product, such as Tax forms.

To add dynamic text:

  1. Go to where you want to add a formula in the question text.

  2. Select Add Data Link () from the toolbar.

  3. At the Dynamic Text tab, select the Add Condition drop-down list.

  4. Different setup details display in the Data Link dialog based on the condition you choose:

Condition type

Condition setup

Response

Document - select the source document for the response

Procedure -  select the procedure for which the response is provided

Condition - select the value of the response

Output - select the text to be displayed when the condition is met

Trial balance

Financial Group - select the trial balance account or account group

Condition - select how the name of the Income Statement displays based on the value of Net Income in the trial balance

  • Consistent → name displays as "Statement of Income"
  • Contrary → name displays as "Statement of Loss"
  • Inconsistent → name displays as "Statement of Income (Loss)"

Output - select the text to be displayed when the condition is met

Consolidation

Condition - select the consolidation situation (Consolidated, Non-consolidated)

Output - select the text to be displayed when the condition is met

Reporting period

Condition - select the value of the reporting period (Monthly, Quarterly, Semi-Annual, Annual)

Output - select the text to be displayed when the condition is met

Organization type

Condition - select a country

Output - select the text to be displayed when the condition is met

Group of conditions

Select this option if you want to add a group of conditions, where the text output is based on how the conditions in the group are collectively evaluated

Group Condition - select one of the following values:

When all conditions below are met -> all conditions must be true for the Group Condition to be met

When any condition below is met -> any condition must be true for the Group Condition to be met

Output - select the text to be displayed when the Group Condition is met

Form Value

Condition - select a form and a field in the selected form

Output - select the text to be displayed when the condition is met

Note: This condition is only functional if custom forms are available in your product, such as Tax forms.

    You can add more than one condition type to trigger additional text outputs. To add another condition, select Add Condition.

    You can also optionally specify an alternate output for the text if no conditions are met.

  1. Once you’re done, select Save.

  2. If a condition (or conditions) is met, the corresponding output text you specified for that condition displays.

    If no condition is met, the alternate text output (the one you specified for when none of the conditions are met) displays. Otherwise, #ValueEmpty# displays.

Change engagement glossary terms and dynamic text

Note: You can only change an existing glossary term or a dynamic text output if this option is enabled in your product.

An engagement glossary contains terms. Terms are words and phrases that can be reused throughout the product. When a term is changed, it is changed everywhere the author defined.

Dynamic text fields change if certain conditions are met. For example, if the client responds ‘Yes’ to a procedure in a checklist, then ‘Agreed’ shows in the dynamic text field.

Your documents may contain terms from the glossary or dynamic text fields. Depending on your product, you may be able to override glossary terms and dynamic text outputs.

To change an engagement glossary term or a dynamic text output:

  1. Select the document’s text area where you want to change.

    Areas highlighted in gray are either glossary terms or dynamic text fields.

  2. Select the glossary term or dynamic text to open the Data Link dialog.

    If you select a glossary term, you can select information () to see the number of places that term is used.

  3. Change the Output as desired and select Save.

When the Output condition is met, the text changes in all the places it’s used in the engagement. If a different condition is met after the change, the Output changes to match the configured output text for that condition.

Add a document reference in the question

Adding a document reference inserts a link to an existing document in the engagement file. You can add a reference to a document in the query question. For example, you can add a link to a letter or checklist.

To add a document reference in the query question:

  1. Go to the query question where you want to insert a document reference.

  2. Select the text field to display the formatting toolbar.

  3. Select Insert Document Reference ().

  4. A list of the available documents in the engagement file displays. You can select Show hidden documents to select a hidden document if needed.

  5. Select the document you want to reference from the list.

  6. A reference to the selected document is created and added in the query question.

Review and customize question settings

If you want to view or customize the settings for a specific query question in the document, select More actions () | Settings. The following options are available in the Query Settings dialog:

Setting

Description

Allow input notes in query

Select this option to add a text box below the response where users can enter notes. You can add a note placeholder in the displayed field.

Allow multiple rows

Select this option to allow users to provide more than one response for the question. This option enables the +Row button in the question.

Note: If your question has more than one response, selecting this setting displays your responses in a table below the question. The response placeholder labels are displayed in the header row.

Response sets

Select +Response to add a response.

Select Remove () to remove a response.

Select Edit () to edit a response.

Show responses beneath procedure

Select this option to display the responses below the query.

Once you’re done, select Save.

Modify or add a response type to a question

You can add more than one response types for a query question. For Picklist or Multi Picklist response types, you can also modify the response options in the lists.

To add a response types to a query question:

  1. Go to the question, then select More actions () | Settings.

  2. Select +Response to add a different response type.

  3. Enter the placeholder text.

  4. This is the default text that appears in the response field before the user enters or selects a response.

  5. Select a response type.

  6. The following types are available:

Response type

Description

Text

An input text field where users can enter a text response.

Picklist

A drop-down list where users can select one response from a list of responses. You can customize the list of responses to meet your needs. The default responses are Yes, No, and Not applicable.

Multi-Picklist

A drop-down box where users can select multiple responses from a list of responses. The default responses include Yes, No, and Not applicable.

File Upload

A file upload box where users can browse and add a file or drag and drop the file. You can also specify a destination for the uploaded file.

Date

A date picker field with an inline calendar icon where users can select a date.

  1. If you add a Picklist response type or a Multi-Picklist response type, specify the response options.

Response type

Options

Picklist and Multi-Picklist

Select the Edit icon () to modify the response options for lists. The following settings are available:

  • Edit the existing options in the text fields or select Delete () to remove the response from the list.  
  • Select + Option to add a new option to the list.
  • Select Other to add a text input field where users can enter a text response within the drop-down list.  
  • Select Display inline to display the responses next to each other in the procedure rather than in a drop-down list.

You can use the arrow up () and arrow down () to rearrange the order of appearance of the response options.

Once you’re done, select the Checkmark () to save your changes.

Note: You can reuse the responses you’ve added to this question in other questions in the query document.

  1. Once you’re done, select Save.

To modify an existing response type from a query question:

  1. Go to the question, then select More actions () | Settings.

  2. Select Delete () to remove the current response type.

  3. Add one or more response types.

Link a query question to a checklist procedure

You can link a query question to a related procedure in a checklist to complete the checklist document.

For example, if there is a question in a checklist related to your client’s business that you won’t have an optimal answer to and it’s better you request that information from the client. You link the question to the related procedure in the checklist document. Once you collect the required information from the client, you can add the response in the checklist.

To link a query question to a checklist procedure:

  1. Go to the question, then select More actions () | Link to checklist.

  2. Select the search field to display a list of the available checklists in the template.

    You can enter a keyword in the search field to filter the list. You can also select Show hidden documents check box at the bottom to include hidden checklists in the list.

  3. Select a checklist document.

    Once you add a checklist, another search field displays. It allows you to find and select procedures in this checklist.

  4. Select the search field to display a list of the procedures in the checklist.

  5. You can enter a keyword in the search field to filter the list. You can also select Show hidden procedures check box to include hidden procedures in the list.

  6. Select one or more procedures.

  7. Select Save.

    The selected procedure are now linked to the question.

To remove the linked procedures, select the question, then select More actions () | Link to Checklist. Once the dialog opens, select Delete.

Rearrange query questions and question sets

You can reorder questions and question sets. You can also move query questions across question sets.

To rearrange question sets:

  1. Go to the left-side navigation bar.

  2. Drag the question set that you want to move and drop it in the desired location.

To move query questions:

  1. Go to the left-side navigation bar.

  2. Drag the question that you want to move and drop it in the desired location.

  3. You can move it to different question set or just change its order within the current set.

Add Author IDs

Working Papers (WP) users can automatically pull files uploaded in query documents and save them in designated folder locations in the WP file.

To support this integration, you need to add internal identifiers in your query document - known as Author IDs.

Note: You can only add an author ID if you are customizing the firm template. To access the firm template, you must have the Settings Admin role or similar. See Manage the firm template for information on how to open and edit the firm template.

Here is a brief description of the workflow:

  1. Set an Author ID value. You can set it for one or more response.

  2. Working Papers authors must use the same ID when setting up a location in WP to receive files from a query document.

  3. Once a file is uploaded and accepted in the query document, WP users can click the Receive button to automatically pull the file to its designated location in the Document Manager.

Note: You must collaborate with WP authors to decide where to add the Author IDs. You must also share the Author IDs with WP authors so they can perform the necessary setup in the WP template.

To add an Author ID:

  1. Go to the query question you want to add an Author ID to one or more of its responses.

  2. Select More actions () | Settings.

  3. Enter an Author ID for one or more responses.

    Author ID field.

  4. Tip: You can also generate an author ID automatically by selecting the Add () icon that displays in the Author ID field once you select it.

  5. Share the Author IDs with the Working Papers (WP) authors so they can perform the necessary setup in the WP template. For more information, see Working with Queries.

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