SE
SmartEngagement
Working Papers
CaseWare Working Papers
Analytics
CaseWare Cloud Analytics
Time
CaseWare Cloud Time
PCR
OnPoint PCR (Preparation Compilation Review)
RCT
Fusion RCT (Review Compilation Tax)
SE
SmartEngagement
Working Papers
CaseWare Working Papers
Analytics
CaseWare Cloud Analytics
Time
CaseWare Cloud Time
PCR
OnPoint PCR (Preparation Compilation Review)
RCT
Fusion RCT (Review Compilation Tax)

Completing review notes

When completing review notes you may be required to collaborate with other staff and client contacts. Whether you're assigned a review note from an engagement file or the engagement workspace, you can easily ping and tag other people on the item to get clarification or additional client information.

Once complete, mark the task as completed or the issue as resolved.

In an engagement file you also have the option to clear the issue, thereby removing the notice while maintaining the note itself.

Best Practice: It's better to create an issue from within the engagement file so that your team can have context as to which document, checklist, line or engagement requires attention. For general review notes, consider using the tasks feature in the engagement workspace.

Complete review notes in a client workspace

When assigned tasks from the engagement workspace (entity), you can respond and collaborate with other staff and client contacts to complete the work. When you're finished simply change the state of the task to Completed.

Comment on an assigned review note

If you need more information or context to clear an issue adequately or to update your supervisor on your progress, you can discuss the task with its poster.

To comment on an activity:

  1. Ensure that you have the Viewer role on the activity or equivalent privileges.

  2. From the Cloud menu, select Activities.

  3. From the Activities menu, choose Discussions.

    Viewing Discussions

  4. In the Details pane, select Comment to add a comment to the activity.

    Adding a comment

  5. Select Post.

    Posting comment

You have posted your comment. Any users you tagged are now subscribed to the task.

Close review notes

Once you’ve performed the assigned task, you can clear it in Cloud by changing its status from Open to Completed.

To clear review notes:

  1. From the Cloud menu, select Activities.

  2. From the Activities drop-down, choose Tasks.

    Select Tasks from the Activities menu

  3. Select the Task you want to close.

  4. In the Status drop-down menu, select Completed.

    Change your task's status to Completed to clear it

You have updated the task’s status. Any users subscribed to the task will be notified.

Complete issues (review notes) in an engagement file

This section describes functionality only available with products on the CaseWareCloud SE platform. Available SE products include OnPoint PCR and Fusion RCT.

When you're assigned an issue from an online engagement, you will typically be assigned to a specific document, checklist, line or engagement. The benefit of creating issues is that you'll always have context within the appropriate engagement file.

Once an issue is addressed, mark it as Resolved. Later, you can clear the issue once it's ready to be closed.

Resolve issues

After completing your review, you can resolve the issue. You can resolve the issue from the Issue menu or from the associated document.

To resolve an issue:

  1. Select the Issues icon ().

    A popup displays next to the icon showing the details of the issue.

    Note: If there is more than one issue, left an right arrows () are available on the pop-up. Select the arrows to scroll through the issues.

  2. Select Resolve.

Clear issues

After resolving a review note, or if the review note is no longer required, you can clear it from the issues menu. Clearing the review note will remove the notification on the issues icon, while maintaining the history of the note in the engagement file.

To clear a review note:

  1. Select the Issues icon ().

    A pop-up displays next to the icon showing the interaction log for the resolved note.

    Note: If there is more than one resolved note, left an right arrows () are available on the pop-up. Select the arrows to scroll through the resolved notes.

  2. Select Clear.

Was this helpful?

Yes
No
This content is exclusively related to and has been filtered out. Select the PRODUCTS dropdown in the top navigation to modify your filter settings.

Stay Connected

Subscribe to receive updates on the latest articles and news for CaseWare products.

Your download will start immediately after you subscribe.

Please enter a valid email.
No thanks, I just want the file.