Carry out fieldwork tasks in an engagement file
As the preparer, once you have imported the client's trial balance, you will be ready to engage in fieldwork. In an engagement file, you can do all of the tasks related to fieldwork conveniently and in one place.
Complete a work program
In an engagement file, you will typically record your engagement work in documents called checklists. Each checklist includes a series of tasks to guide you through the engagement work, and as you perform each task, you can enter responses or data to the checklist and sign off on the task.
At the top of many checklists you will see an analysis section. This area pulls information from the trial balance and displays it in graphs or tables.
The analysis section presents data visually, and it only includes trial balance information for relevant accounts and groups, so it makes it easier to identify what inquiries you might need to make to your client as part of the engagement work.
Request information from the client
As you perform your fieldwork, you may need to contact the client in order to ask them questions about certain areas of the engagement. You can create client requests to collaborate with your client contact directly in the engagement file.
To add a client request to the engagement file:
From the top menu, select Documents.
Select the Add Document icon (), then select Query.
Select a query type, and enter a name.
Select Create Query.
Note: Available query types will differ depending on your Smart Engagement product.
Your online engagement product may have a template that includes predefined client requests for common issues. If no template query matches your request, you can create a custom query. For more information, see Customize a client request.
Once it is ready, you can send your client request to the client.
To send a client request:
Open a client request.
The Open Query dialog displays.
Select a due date for the client response in the Query Due Date field.
Select a client contact from the Assignees drop down list.
Add a message in the Email Body text box to be included in the notification email.
Select OK to send the client request.
You can select more than one contact or select the Assign to all contacts check box to send the request to all client contacts.
Sign off on a document
When you finish your work on a document in the engagement file, you can sign off on the document. Indicate that the checklist is complete by going to the top of the document and signing off as the preparer.
Staff in the online engagement can easily see which documents have been signed off on by looking for the Preparer icon() on the Documents page.
Add an annotation
During fieldwork, you may want to annotate a section of the engagement file. Annotations give supplemental information about an area of the engagement file, and they may also link one section of an engagement to another section or document.
To add a tickmark or annotation to a document:
From the top menu, select Documents.
Select a document to open it.
Note: You can add annotations to checklists and to PDF documents.
In your document, select the Add annotation icon () for the document section you want to annotate.
Enter all of the information for your annotation.
Note: You can select a suggestion to automatically apply the suggested annotation.
You have annotated the selected line or document. The annotation will give other preparers or reviewers a visual cue that there is a link between your selected line and another area of the engagement file.
Add, review and resolve issues
If you want to add a note for other staff members to see, you can create an issue. Issues are more collaborative notes than annotations are, and you might add an issue to a document if you wanted other staff members on your engagement to be aware of a potential problem.
To add an issue:
From the top menu, select the Add Issue icon ().
A pop-up displays on the page showing a text box with a formatting toolbar.
Enter a description for your issue in the text box.
Select an issue type from the drop-down menu at the bottom of the editor.
Select Create Issue.
You can also add issues to specific documents or sections by selecting the Add Issue icon beside the document or section.
As you are working on the engagement, other staff members in your organization may be reviewing your work and leaving review notes in the form of other issues. You can see these issues on the Issue summary page.
Once you have seen an issue and have fixed the problem that the reviewer identified, you can resolve it.
To resolve an issue:
Select the Issues icon ().
A popup displays next to the icon showing the details of the issue.
Note: If there is more than one issue, left and right arrows () are available on the pop-up. Select the arrows to scroll through the issues.
Was this helpful?Yes
In this article
Subscribe to receive updates on the latest articles and news for CaseWare products.
Your download will start immediately after you subscribe.No thanks, I just want the file.